retreat terms & Conditions
The following are the current and active terms and conditions for the Mora and Amani Retreats.
RETREAT BOOKING TERMS AND CONDITIONS
These are the Terms and Conditions that will apply to your Retreat booking. Please read them carefully as you will be bound by them.
These Terms shall constitute the entire agreement between The Mora Retreat as presented by Drew Alexander Consulting, an Epic Legacies, LLC. company (also referred to as DAC) and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.
The contract and booking is made with, and services will be provided by, Drew Alexander Consulting. By booking a retreat, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.
BOOKING RETREATS + THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with DAC, you accept on behalf of yourself to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when DAC sends a confirmation email. It is at this point that a contract between DAC and the Client comes into existence. Before your booking is confirmed and a contract comes into force, DAC reserves the right to increase or decrease retreat prices. DAC reserves the right to decline any booking at their discretion. The person or persons named on the booking are hereafter referred to as the “Client”. All bookings are made with DAC, which sells the retreat described in the MoraRetreat.com website.
**Please note that DAC only offers retreats and related activities to women over 21 years of age.
Mora Concierge will contact you regarding your completed registration to confirm your participation in your selected retreat. DAC encourages you to refrain from purchasing non-refundable travel until you have all the information and are certain you are ready to purchase.
DEPOSITS + CANCELLATIONS
Our generous sponsor has paid the registration fees for this retreat. The Client is not responsible for the fees associated with the October 2-6, 2023 Mora Retreat.
The Client must notify DAC in writing during the process of booking (on your registration form) of any medical conditions, disability or any other mental and or physical condition which requires accommodation. DAC will do its best to meet Clients’ special requests including dietary. In the case of emergency, medical facilities vary from city to city and DAC makes no representations and gives no warranties in relation to the standard of such treatment.
ACCEPTANCE OF BOOKING
Acceptance of Booking
DAC will confirm acceptance of the Client’s booking via email. Please ensure DAC is on your contact list so our emails don’t go to your junk folder!
CANCELLATION OF A RETREAT HELD BY Drew Alexander Consulting
DAC reserves the right to cancel any retreat for any reason. When a retreat is canceled by DAC before the agreed date of departure for any reason other than the fault of the Client, the Client can:
- Transfer her registration to another Mora or Amani Retreat
DAC is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate retreat booked, then the terms of this agreement remain in place. Where after departure a significant element of the retreat contracted for cannot be provided, DAC will make suitable alternative arrangements for the continuation of the retreat. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond the DAC’s control, DAC will not offer compensation. Significant alterations do not include the substitution of a transportation method, modification of itineraries, change in hotel accommodation or meal offering.
TRAVEL + HEALTH INSURANCE
DAC highly recommends Clients obtain travel medical insurance with a minimum medical coverage of $100,000 while traveling with DAC. This insurance must cover personal injury and emergency medical expenses.
It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client during travel. DAC shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board an airplane, train, bus, boat, or other mode of transportation, publicly owned or operated by DAC or elsewhere, are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. DAC cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by DAC such as hotels, huts, expedition vehicles, boats or any other mode of transportation.
The Client acknowledges that the cost of DAC retreats do not include insurance and that the Client has been advised to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken.
EVACUATION PROCEDURES AND COSTS
We reserve the right to prohibit any traveler from continuing on a retreat with no right of refund if, in our opinion, that traveler’s actions pose a threat to the safety of others, to the wildlife, themselves, or if the traveler’s actions and/or behaviors are harming the enjoyment of the retreat for others.
Evacuations costs are to be covered by the person being evacuated if injury occurs.
CLAIMS + COMPLAINTS
If a Client has a complaint against DAC, the Client must first inform the Retreat Leader at the earliest opportunity to allow the grievance to be rectified. If satisfaction is not reached, contact DAC CEO whilst on retreat in order that DAC is provided the opportunity to rectify the matter. Failure to indicate dissatisfaction whilst on retreat will result in the Client’s ability to claim compensation from DAC being extinguished or at least reduced. If satisfaction is still not reached through these means on retreat then any further complaint must be put in writing to DAC within 30 days of the end of the retreat.
By booking a retreat with DAC, the Client acknowledges she has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to travel conditions. The Client is solely responsible for acquainting themselves with different geographical areas, weather conditions, physical challenges, and laws in effect along the itinerary, and is encouraged to make contact with her family or friends regarding the retreat destination.
SUPPLIERS + INDEPENDENT CONTRACTORS
Hotels, shuttle services, excursions or other elements of a DAC Retreat will be arranged for Client with local suppliers who may themselves engage the services of local operators and/or sub-contractors. DAC will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable. These may limit or exclude the liability of the supplier. The liability of DAC will not exceed that of any supplier. Local laws and regulations of the city and state will be relevant in assessing the performance of the services of any supplier. DAC is not liable for independent contractors.
SAFETY + RETREAT ENJOYMENT
We take your safety and well-being very seriously, which is why we partner with licensed companies and other trained professionals for our retreats. However, you are ultimately responsible for your safety, which is why we ask all retreat participants to sign a liability waiver before departure. To avoid possibly dangerous situations, it is extremely important that you obey any rules and regulations imposed by the DAC Retreat Leaders and instructions given by them.
DAC reserves the right to prohibit any Client from continuing on a retreat with no right of refund if, in our opinion, that Client’s actions pose a threat to the safety of them, others, or to the wildlife, or if that Client’s actions or behaviors are seriously jeopardizing the enjoyment of the retreat for others. The decision of the DAC Retreat Leader or representative will at all times be final on all matters likely to affect the safety and well-being of the retreat. All Clients must, at all times, strictly comply with the laws, and regulations of all cities and or states visited, and DAC will not accept responsibility or liability for any Client who contravenes any laws or other regulations of any place visited.
In the course of participation in a DAC event, photos or video may be taken by participants or guides. These images may be used in any DAC materials, website, Facebook, LinkedIn etc., unless Clients specifically request in writing to DAC, to not use any material your image is depicted in. Otherwise, permission is granted to DAC to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.
RETREAT ITINERARY CHANGES
DAC and its partners reserves the right to alter retreat programs and itineraries due to weather or unforeseen conditions. These programs may be changed or cancelled at any moment due the retreat to assure the safety of our clients and staff. No responsibility is accepted for losses, expenses due to delays, changes of flights or other services because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules or other similar causes. DAC and its partners do not assume responsibility for accidents or deaths that can be traced to the participants’ negligence, acts of third parties or exterior circumstances such as weather, natural occurrences, ware or other similar causes.
To ensure that the retreat runs smoothly, DAC needs to use personal information (such as name, address, special needs, health conditions, dietary requirements etc.) provided by Clients to DAC, and also share as needed such information to other suppliers involved in the operation of the retreat. DAC will apply appropriate security measures to protect such personal data and will only pass on data that is applicable to guides or suppliers responsible for the retreat. By completing the DAC Retreat Booking Form, Clients consent to this information being transferred as required.
DAC is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of DAC and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which DAC and/or the relevant supplier could not even with all due care have foreseen or forestalled.
Except as required by law, neither DAC nor its staff, affiliates, sponsors, partners, speakers, or vendors shall be liable for any direct, indirect, special, incidental, or consequential costs, damages or losses arising directly or indirectly from the retreat or other aspect related thereto or in connection with this contract.
The Client is required to sign DAC’s RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT. Please read carefully.
ACCEPTANCE OF RISK
The Client acknowledges that the nature of the retreat is adventurous and may involve a significant amount of personal risk. The Client hereby assumes all such risk and does hereby release DAC from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks. At the time of registration confirmation, the Client is required to sign DAC’s RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT. Please read carefully.
In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.
SUCCESSORS AND ASSIGNS
These Terms and Conditions shall inure to the benefit of and be binding upon DAC and the Client and their respective heirs, legal personal representatives, successors and assigns.
The Company, Drew Alexander Consulting exists under, and is pursuant to, the laws of the State of Ohio, U.S.A.
The Contract and these Terms and Conditions are subject to the laws of Licking County in the State of, Ohio U.S.A.
WAIVER OF BOOKING CONDITIONS
These Booking Terms and Conditions may only be waived or amended by written mutual consent. When a Client completes and submits the Retreat Booking Form, they agree to accept all these conditions, and when the booking is accepted, DAC agrees to carry out the obligations as defined therein.
UPDATING OF TERMS + CONDITIONS
DAC reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s responsibility to be familiar with them. The latest terms and conditions may be found on DAC’s website.